The Last Straw

I did not think it was possible to hate U-Haul anymore than I already did, but I was badly badly mistaken. They told me they were going to refund my money and it would be in my checking account by Wednesday morning, so I set up a credit card payment for yesterday morning. Yeah, they didn't put the money back in my account so I got charged the stupid $20 overdraft fee by the bank. Then, I call U-Haul and they tell me they will "review my case" and call me back. I said what about my $20? They're like, we'll call you back. Did they call me back??? Of course not, so now I've got to call them back AGAIN today and hope I can get this garbage straightened out. Not only have I sworn off of U-Haul for life, but I'm also pretty darn leery of using my credit cards on-line anymore. Of course, usually I don't give them my check-card #. ARGHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!